Norton Antivirus

User reviews

joseph.matson.90 On Softonic since February 2015

  • 83% (10 out of 12 visitors liked
    this user's reviews)
  • 1 reviews

"Bad customer service."

I have had the worst experience with Norton. I purchased Norton antivirus from staples for 5 pc. I restored the manufacturer's settings of one pm, so it needed Norton upgrade. I paid $18.86 for the upgrading. The system requirements did not allow upgrading because it is windows xp. I asked for refund, they gave me the refund but disabled the key that I purchased from staples as well. It was installed on 4 other pcs. I tried to explain to customer service representatives and escalated the issue to the highest level but of no avail. They said that the key was refunded. Yes they refunded 18.86 but I paid $64 for the key that was disabled. I had to purchase kaspersky and I am happy with it, at least it does not slows my pcs.

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19 Feb 2015

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